Warranty
Warranty
Sleep easy, we've got you covered
Every Repose mattress is built to last and backed by a comprehensive manufacturer's warranty. Register your product to activate your full benefits and make future claims effortless.
Register your warranty
Takes under 2 minutes
Up to 10-year warranty
Every Repose mattress is backed by a comprehensive manufacturer's warranty.
Premium, tested materials
High-resilience foams, natural latex and pocketed springs built to last.
Hassle-free claims
Register once and claim in minutes with your Warranty Registration Number.
Responsive support
Our customer care team is here to help through every step.
Coverage
Warranty period by range
Coverage varies by product type and material. Your exact term is printed on your product label and invoice.
Orthopedic & Pocket Spring
10 years
Memory Foam & Natural Latex
7 years
Coir & Bonded Foam
5 years
Pillows & Mattress Toppers
1 year
The details
What's covered
A quick look at what the warranty does and does not include.
Covered
- Manufacturing defects in materials and workmanship
- Body impressions or sagging beyond the specified threshold
- Loss of core support caused by a manufacturing defect
- Broken or loose spring coils in spring mattresses
Not covered
- Normal wear, comfort preference or gradual softening
- Damage from misuse, stains, moisture or an unsupportive base
- Removal of the product's law or warranty label
- Products purchased from unauthorised sellers
Simple process
How to make a claim
Four simple steps from registration to resolution.
1
Register your product
Complete the warranty registration form to receive your Warranty Registration Number.
2
Raise a claim
Contact customer care with your registration number and a photo of the issue.
3
Inspection
Our team assesses the product to confirm the defect is covered under warranty.
4
Resolution
Eligible claims are repaired or replaced in line with the warranty terms.
Protect your purchase
Register your Repose mattress today to activate your full warranty benefits and get your Warranty Registration Number.
