Repose – About us

<h4>Services overview</h4> As part of the registration process on this site, REPOSE may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, postal code, demographic profile (like your age, gender, occupation, education, address, etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information. <h4>Eligibility</h4> Services of the site would be available to only select geographies in India. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents, etc., are not eligible to use the site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years, your parents or legal guardians can transact on behalf of you if they are registered users. <h4>Account &amp; Registration Obligations</h4> All shoppers have to register and login for placing orders on the site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. <h4>Pricing</h4> All the products listed on the site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering are the prices charged on the date of delivery.

Repose – Terms and Conditions

We support the following payment options: <ol><li>Credit Card</li><li>Debit Card</li><li>Net Banking</li><li>EMI Options</li></ol>

Repose – Payment Policy

<h5>SHIPPING POLICY</h5> Shipping Locations Repose Online operates and delivers at almost all the major locations across India. However, we may not be able to deliver at certain locations due to logistical limitations. You can know about the serviceability at your location by checking your Pin code on the page of the product you wish to buy. Shipping Charges In most of the cases, Repose provides free delivery, however in certain cases a minimal shipping charges may apply and these would be for you to review during the checkout for purchase. Shipping Charges given in the checkout page are final and doesn’t have any hidden costs or additional charges. The price mentioned on the website is the final. Delivery Time Repose takes approximately around 7-10 days to deliver the product to your location after you complete the order. However in extreme cases, it may take longer to ship the product. In such cases you will be intimated well in advance. <h5>Cancellation Policy</h5> You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by online cancellation procedure. In such a case, we will refund any payment already made by you for the order or keep it as a Store Credit, if you wish so and which can be used on future purchases. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms &amp; conditions of using the website, we at our sole discretion could cancel such order. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them. <h5>Return Policy</h5> You have 7 (Seven) calendar days to return an item from the date you received it. (Conditions: VALID ONLY FOR STANDARD REPOSE PRODUCTS PURCHASED ONLINE THROUGH OUR WEBSITE). To be eligible for a return: <ul><li>Your item must be unused and in the same condition that you received it with guarantee card &amp; any other tags attached to the product.</li><li>Your item must be in the original package.</li><li>Your item needs to have the receipt or proof of purchase.</li></ul> You are advised to contact the Customer Care executive at 1800-10-222-68, who will coordinate with you for arranging logistics, packaging, and any other requirements for the return. <h5>Refund Policy</h5> Scenario-1- Cancellation of Order after payment and before delivery. <ul><li>Immediate refund will be initiated.</li></ul> Scenario-2 – Refund for return within 7 days after delivery as per return policy. <ul><li>Whether the client has to arrange return at his cost or REPOSE needs to arrange the transportation, must be clarified.</li><li>Once we receive your item, we will inspect and notify whether we have received the item in original condition.</li><li>If your return is approved after inspection, we will initiate a refund to your Bank Account (or original method of payment).</li></ul>

Repose – Shipping and Return Policy

This privacy policy is intended to communicate how REPOSE uses and protects any information that you provide to REPOSE as part of online purchase through this website. REPOSE is committed to ensuring that you privacy is protected as per this policy. REPOSE may change this policy from time to time by updating this page. You are advised to check REPOSE’s privacy policy from time to time to get an update on changes, if any. <h4>What We Collect</h4> We may collect the following information: <ul><li>Name</li><li>Contact information including email address</li><li>Demographic information such as postcode, preferences and interests, etc.</li><li>Other information relevant to customer surveys and/or offers</li></ul> <h4>What We Do With The Information We Gather</h4> We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: <ul><li>Internal record keeping</li><li>Maintaining Product Warranties</li><li>We may use the information to improve our products and services</li><li>We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting and useful.</li><li>We may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.</li></ul> <h4>Security</h4> We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.